St. David's HealthCare’s CareNow Urgent Care launches Virtual Care for telehealth visits

For more information regarding all CareNow services and locations, visit CareNow.com.

AUSTIN, Texas—St. David’s HealthCare’s CareNow® Urgent Care has launched Virtual Care, a telehealth urgent care service. Virtual urgent care visits allow patients to see and talk to a provider from a mobile device or computer. Patients can visit a trusted healthcare professional from the comfort of their home or office.

Patients start the process by going to CareNow.com during urgent care clinic hours and checking in for Virtual Care—much like they use Web Check-In® for in-clinic visits. The clinic staff then sends a link via text message that the patient uses to access the fully interactive virtual visit with a CareNow provider.

CareNow’s telehealth service offers patients access to one-on-one care from a physician, nurse practitioner or physician assistant through a secure and HIPAA-compliant internet video connection. Through a virtual visit, providers can evaluate many minor conditions and even prescribe non-narcotic medications, when indicated.

While many minor conditions can be treated with CareNow’s new telehealth services, there may be times when a more thorough examination is required or tests need to be performed. When necessary, the visit will be converted to an in-clinic visit, and medical staff will be waiting when the patient arrives.

“Virtual Care is an extension of our clinical urgent care services and fully supports our purpose to help people return to what they value in their lives, in an even more convenient way. We are proud to provide an easy solution for our patients’ healthcare needs at their fingertips,” Dr. David Wasserman, medical director of CareNow’s Austin locations, said.

For more information regarding all CareNow services and locations, visit CareNow.com. As always, patients experiencing a medical emergency should call 911.

CareNow® Urgent Care

Founded in 1993 in Dallas-Fort Worth, CareNow®has grown to become one of the largest urgent care networks in the country. HCA Healthcare acquired CareNow in 2015 with the intent to extend the model that has made the urgent care network so successful. CareNow clinics are open seven days a week with extended evening hours and convenient Web Check-In®.

St. David’s HealthCare

St. David’s HealthCare includes seven of the area’s leading hospitals and is one of the largest health systems in Texas. The organization has been recognized with a Malcolm Baldrige National Quality Award—the nation’s highest presidential honor for performance excellence. St. David’s HealthCare is the third-largest private employer in the Austin area, with more than 10,600 colleagues across 132 sites of care.

St. David’s HealthCare is a unique partnership between a hospital management company and two local non-profits—St. David’s Foundation and Georgetown Health Foundation. The proceeds from the operations of the hospitals fund the foundations, which, in turn, invest those dollars back into the community. Since the inception of St. David’s HealthCare in 1996, more than $535 million has been given back to the community to improve the health and healthcare of Central Texans.


Details

April 29, 2020

St. David's HealthCare
Name: Erin Ochoa
Phone: (512) 494-2878