American Advisors Group (AAG), the nation’s leading reverse mortgage lender, has opened its first stand-alone operations center in Austin. The 24,750 square-foot space at Paloma Ridge will initially have about 25 employees but is expected to hire an additional 150 associates. The operations center will primarily focus on loan processing and tracking, and customer support. It will also house production support for the company’s national field sales division. California-based AAG’s goal was to select a location that offers an ideal balance of labor availability, quality and cost, economic incentives, competition, real estate, business continuity, community access, and tax environment. Geographically, the location needed to have reasonable access to Los Angeles, Atlanta and New York, a scalable labor force, and minimal natural disaster risk.
Greater Austin Chamber
The Greater Austin Chamber of Commerce focuses on how the Austin Region works. We serve as the voice of business for 2,800 organizations representing a combined workforce of about 330,000 employees throughout Central Texas. Our mission is to provide leadership that facilitates the creation of a prosperous regional economy and effective advocacy for members.